Complete user’s manualw w w.v t e c h p h o n e s .c o mBCModels:CS6859/CS6859-2/ CS6859-3/CS6859-4
6Getting startedPress the wall mount bracket onto the telephone base until it clicks into place.3.Plug the telephone line cord into the telephone wall
7Getting startedWall mount to tabletop installationIf the telephone line cord and power adapter cord are bundled, untie them rst.Unplug the telephone
8Getting startedAre you a new cable or VoIP subscriber?If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable
9Getting startedTelephone base layout/REPEATPress to repeat the playing message (page 57).Press twice to play the previous message (page 57).••X/DELE
10Getting startedTelephone base layoutMENU/SELECT Press to show the menu (page 14).Press to choose an item, or save an entry or setting while in a men
11Getting startedTelephone base layoutVOL and VOL Press to adjust the volume during a call or message playback (page 24 or page 57).When the phone is
12Getting startedHandset layout/ / VOLUMEPress to review the directory when the phone is not in use (page 37).Press to increase the listening volume d
13Getting started 1Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory while reviewin
14Using the menuYou can use a cordless handset or the telephone base to change the telephone settings.In the ringers menu, you can select the ringer
15Telephone settingsTelephone base ringer volumePress VOL or VOL on the telephone base to adjust the ringer volume when the phone is not in use. Whe
Congratulationson purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 75 of this manual.
16Telephone settingsQuiet modeYou can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) an
17Telephone settingsSet date and time The answering system announces the date and time of each message prior to playing it. Before using the answering
18Telephone settingsLCD languageYou can select English, French or Spanish to be used in all screen displays.Press MENU when the handset/telephone base
19Telephone settingsVoicemail numberIf you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail numbe
20Telephone settingsClear voicemailIf you subscribe to voicemail service offered by your telephone service provider, the handsets and telephone base d
21Telephone settingsKey toneYou can turn the key tone on or off for each handset and the telephone base.If you turn the key tone on, the device beeps
22Telephone settingsDial modeThe dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse
23Make a callUsing a handset:Press or , then dial the telephone number.then dial the telephone number.Using the telephone base:Press /SPEAKER, the
24Telephone operationVolumeTo adjust the listening volume on a handset:During a call, press /VOLUME or /VOLUME to adjust the listening volume.To adj
25Telephone operationHandset speakerphoneDuring a call, press to switch between the handset speakerphone and the handset earpiece.When the speakerph
Table of contentsiGetting started . . . . . . . . . . . . . . . . . 1Parts checklist . . . . . . . . . . . . . . . . . . . . . 1Telephone base and ch
26Telephone operationRedial Each handset and the telephone base stores the last 10 telephone numbers dialed.When there are already 10 entries, the old
27Telephone operationCheck voicemailPress and hold 1 to dial your voicemail number.See Voicemail number on page 19 to store the voicemail number.Cha
28Telephone operationTransfer a callWhile on an outside call, you can transfer the call from one handset to another system device.During a call, pres
29Telephone operationFind handsetUse this feature to nd all system handsets.To start paging:Press FIND HANDSET on the telephone base when not in us
30Multiple handset useJoin a call in progress You can use up to two devices at the same time on an outside call. You can buy additional expansion hand
31Multiple handset useIntercom - OR - To end the intercom call at the telephone base, press /SPEAKER or INT. Both devices display Intercom ended.Yo
32Multiple handset useAnswer an incoming call during an intercom callWhen you receive an outside call during an intercom call, there is an alert tone.
33Multiple handset useCall transfer using intercom2. To answer the intercom call on the destination handset, press , , INT or any dialing key (0-9,
34About the directoryThe directory can store up to 50 entries which are shared by all system handsets. Each entry may consist of a phone number up to
Directory35Add a directory entryPress MENU when the phone is not in use.Press /CIDCID or / to scroll to Directory, then press SELECT.Press SELECT t
iiTable of contentsReview and dial from the caller ID log . . . 44View dialing options . . . . . . . . . . . . . . . . 45Save a caller ID log entry to
Directory36Add a directory entry -OR-Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The screen d
Directory37Review and dial from the directoryEntries are sorted alphabetically.Press when the phone is not in use. The screen displays Entries in D
Directory38Edit a directory entrySearch for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page
Directory39Speed dialYou can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly.
Directory40Reassign a speed dial entryPress MENU when the phone is not in use.Press /CIDCID or / to scroll to Directory, then press SELECT.Press /
Directory41Delete a speed dial entryPress MENU when the phone is not in use.Press /CIDCID or / to scroll to Directory, then press SELECT.Press /CI
42About caller IDThis product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you ma
Caller ID43Caller ID logIf you subscribe to caller ID service, information about each caller will appear after the rst or second ring. If you answer
Caller ID44Memory matchWhen the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears
Caller ID45View dialing optionsAlthough the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas
1Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary
Caller ID46Save a caller ID log entry to the directoryPress CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Pres
Caller ID47Delete the caller ID log entriesTo delete an entry:When in the caller ID log, press /CIDCID or / to browse.Press DELETE to delete the se
48Answering systemUse the answering system menu of a cordless handset or the telephone base to turn on or off the answering system, message alert tone
49Answering system settingsPlay the announcementPress MENU when the phone is not in use.Press /CIDCID or / to scroll to Answering sys, then press
50Answering system settingsAnswer on/offThe answering system must be turned on to answer and record messages.When the answering system is turned on,
51Answering system settingsCall screeningUse this feature to choose whether incoming messages can be heard while they are being recorded.To turn this
52Answering system settingsRemote access codeA two-digit security code is required to access the answering system remotely from any touch-tone telepho
53Answering system settingsRecording timeYou can set the recording time limit for each incoming message.Press MENU when the phone is not in use.Press
54Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering
55Answering system operationMessage capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes in le
2Getting startedTEL. LINEUse Only Supplied AdapterDC 6VTelephone base and charger installationInstall the telephone base and charger as shown below.If
56Answering system operationCall screeningTo screen a call at the telephone base:If the answering system and call screening are on (see Call screening
57Answering system operationMessage playbackTo play messages at the telephone base:Press /PLAY when the telephone base is not in use.-OR-Press MENU w
58Answering system operationDelete all messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them. You
59Answering system operationRemote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone.
60Expand your telephone systemYour telephone base can support up to ve handsets. Each handset must be registered to the telephone base before use. Th
Appendix61Replace a handsetIf you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister al
Appendix62Screen messagesBase is callingThe telephone base is calling (for intercom calls).Call log emptyThere are no caller ID log entries.Calling ba
Appendix63Screen messages No old messagesThere are no old messages in the answering system. You have no old messages to be deleted.Not availableAnothe
Appendix64Handset and telephone base indicatorsTelephone base lightsIN USEOn when the telephone line is in use.On when the answering system is answeri
Appendix65Handset icons The battery icon ashes when the battery is low and needs charging.The battery icon animates when the battery is charging.The
3Getting startedPlace the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.2.Plug the battery connector secu
Appendix66BatteryIt takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Opera
Appendix67TroubleshootingIf you have difculty with your telephone, please try the suggestions below. For customer service, visit our website at www.v
Appendix68TroubleshootingMy cordless handset isn’t performing normally.Make sure you plug the power cord securely into the telephone base. Plug the po
Appendix69TroubleshootingThe telephone does not ring when there is an incoming call.Make sure the ringer volume of the handset and telephone base are
Appendix70TroubleshootingThere is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset may
Appendix71TroubleshootingI experience poor sound quality when using the handset speakerphone. For increased sound quality while using the handset spea
Appendix72TroubleshootingOut of range or no pwr at base shows on the handset screen.The handset may be out of range. Move it closer to the telephone b
Appendix73TroubleshootingThe outgoing announcement is not clear.When recording the announcement, make sure you speak in a normal tone of voice towards
Appendix74TroubleshootingI subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t wo
Appendix75Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
4Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If nec
Appendix76Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Re
Appendix77Energy-saving charging modeWhen this mode is activated, all telephone functions, except handset battery charging, will be disabled.To activa
Appendix78About cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are t
Appendix79Limited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purc
Appendix80Limited warrantyHow do you get warranty service?To obtain warranty service in the USA, please visit our website at www.vtechphones.com or ca
Appendix81FCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federa
Appendix82FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corr
83IndexAAbout caller ID 42About cordless telephones 78Add a directory entry 35–36Add a handset 60Alphabetical search 37Announcement 48–49Answer
Index84MMake a call 23Memos 58Menu 14Message capacity 55Message playback 56–57Missed call indicator 43Multiple handset use 30–33Mute 24, 25NNe
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.VTech is the registered trademark of VTech Holdings Limited.Copyright © 2013 for
5Getting startedInstallation optionsThe telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall m
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